Have you ever gotten off a flight and gone to collect your luggage at the airport carousel only to find that there are there are a number of different carousels and you don’t know which one will deliver your bags back to you?
Communication is the main thing in the running of an airport. Everyone is in communication with everyone else. Ground Control is in charge of planes on the ground and Tower is in control of planes in the air and they keep in touch with each other by radio. They all know what the other person is going to do and when they are going to do it so I have to ask why don’t they know what carousel is going to be used for your luggage?
It seems to me that it would not be hard for the baggage handler to have Ground Control radio the crew of your plane and tell them what carousel would be used for your bags. But instead of having an organized plan, they use random chaos.
As you may have gathered, my wife and I have just returned from another flight. After walking slowly down to the baggage claim area we began searching for the carousel that might shoot our bags out of that little square hole at the top of each one. We the people of flight 742 gathered around first one and then another as they each slowed to a stop.
We all stood around for at least ten minutes with all three carousels shut down. Ten minutes without an announcement. Ten minutes of waiting and wondering if we were ever going to get our bags so we could go home. Ten minutes of getting more and more angry.
Finally the lights blinked, a motor started and number three carousel began to move. After that it wasn’t long until we had our luggage and were on our way to wait for the shuttle.
To paraphrase the late Flip Wilson “If you can find Oakland in the dark, why can’t you find my luggage carousel?”
The California Curmudgeon
2 comments:
Hey, Big Bro: I was checking out your webpage, and came across this "carousel" article...I laughed my butt off!
As you know, we have all just returned from a fantastic 4 day trip, and it was a shame that it had to end with spending time around the baggage carousel....we, like you guys, wandered around the carousels, trying to figure out where in the hell we were going to find our luggage...well, after about 10 minutes, and after about 6 bags starting shooting through that little square hole, a light flashed on the carousel, letting us know which flight these bags were being "thrown" off of...yep, for once we had picked the right carousel:):)
Keep up the good work! I think all of your ideas are great! Hey, how about you running for President?
Hey, I left a comment, why isn't it registering?
L.S.
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